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Low price guarantee

Our promise to you.

With Cannabox, you won’t pay less anywhere else. We’re committed to providing you an excellent experience, each time you shop with us. Each day, we compare the prices of our products to make sure you’re getting a great deal for a great price, without sacrificing quality.

Cannabox Price Guarantee

If you find an identical product with a lower advertised price, let us know prior to your purchase or within 24 hours after your purchase! We will be happy to consider any price match request.

Here’s How Our Guarantee Works:

First, Find Your Item 

Visit cannabox.com to find the in-stock, identical product (brand, size, quantity) you want to price match to a competitor. 

Next, Let Us Know 

Open a support ticket at cannabox.com/support or email us at: support@cannabox.com. Be sure to have the following ready: 
  • Competitor’s website URL or advertisement 
  • Item name 
  • Competitor’s lower price clearly indicated 
Finally, We’ll Take It From Here 

Once we’ve verified the product and found competing prices are in line with our Price Match Guarantee, we will honor the price match at our discretion. If the price match request is brought to our attention after the purchase, we will issue a store credit or refund equal to the difference between our price and the competitor’s price for identical items and quantities. 

Price Match Guarantee: Guidelines, Limitations, & Exclusions 

The price match guarantee is issued at our discretion. Cannabox reserves the right to reject any price match that cannot be verified by proof in line with our guidelines, limitations, and exclusions. 

  • The price for a product must be listed and valid at the time for verification. We reserve the right to verify a competitor’s advertised price and the availability. 
  • The product must be identical in quality, brand, size, and quantity. It must be in stock at the time of verification. 
  • Please provide the entire advertisement or URL for proof of price. Original receipts or packing slips are required for price adjustments after purchase. 
  • Lower, advertised prices from competitors can come with inflated shipping, handling, and other hidden costs which may raise the final competitor price. Cannabox reserves the right to verify comparable shipping and handling when analyzing lowest price. 
Exclusions 

  • Competitor clearance, closeout, liquidation sales, damaged, used, open package, refurbished, or pre-owned items. 
  • Amazon, eBay, Walmart, or special member club pricing. 
  • Pricing due to typographical errors, competitor doorbuster/lightening sales, coupon offers, promotional codes, credit card offers, gift card offers, sales tax promotions, free items, rebates, or competitor mail-in offers.
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Dear Cannabox Community,

 Due to the current COVID-19 situation, supply chain and transit times have been severely and globally affected. What this means for you is that, all Cannabox orders will be processed and delivered, but not at the speed you are used to from us.

Therefore we cannot guarantee our monthly boxes will arrive to you on time. We apologize for the inconvenience and if you have any questions or concerns please reach out to our customer support team at support@cannabox.com or open a support ticket HERE.

Currently we are not experiencing any delays from purchases made in the Stash store. We will update you when anything changes with the current situation.  

At Cannabox, we are focused on keeping our community and our team safe by following the most updated COVID-19 CDC guidelines. At the same time, we remain committed to offering a shopping and membership experience that is accessible to all. 

–  💚

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SAVE 10% ON YOUR
FIRST CANNABOX!

You’ll also be joining our sweet
Cannafam! Stay updated with
the latest theme and sales.